Contact Us
Get support
Email: [email protected]
Response time: 1–2 business days.
To solve your issue faster, include
- Order number.
- Your device model and whether you use a case (and which kind).
- For power banks: what happens when you charge, and a short video if possible.
Common questions
- Does the magnetic power bank work with my phone? It works with phones that support magnetic wireless charging, or with a compatible magnetic case.
- Why is wireless charging slower than cable charging? Wireless charging is naturally slower and generates more heat; this is normal.
Business information
Company: Shenzhen Sisique International Trading Co., Ltd.
Address: Room 601, No. 35, Fenghuanggang 2nd Village, Fenghuanggang Community, Xixiang Subdistrict, Bao'an District, Shenzhen, Guangdong Province, China
Phone: +86 18378648911
Returns cannot be accepted at this address. Contact support for return instructions.